Cancellation Policy

Changing or Canceling Order


Cancellations Due to Order Processing Difficulties

Occasionally, orders or parts of an order are canceled for various reasons. Some reasons are:

  • The item(s) are not available
  • Your payment information could not be verified
  • The shipping address could not be verified


If your order is canceled, you will receive an important notice regarding your order via email, which will explain the reason for the cancellation. You will not be billed for any canceled items.


Once your order has been submitted, in case you change your mind, it may be canceled within 1 hour of submitting your order. Once the allotted cancellation window has crossed, the order cannot be canceled because they are processed immediately to ensure we meet the expected delivery obligation.


For any further queries or issues, you may face, kindly get in touch with our Customer Support team who is always at your service. Our support email is support@yallatoys.com